A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary.
10 most important traits to be consider while hiring a manager:
1: Optimistic Attitude: Optimistic Attitude.Organizations want a manager who is going to approach each project and each work day with an optimistic attitude. A manager who will come in smiling and who will express genuinely good feelings about the work that he/she is doing with his/her team. This will help to keep morale in the business high which leads to satisfied employees, low turnover rates, higher rates of productivity and growth of the business.
2: Dependability: When it comes right down to it, you're going to need to have a manager that you can count on. A dependable manager is someone who always shows up to work on time, doesn't slack off on the job and is capable of being counted on to stay late when there are times at the office that require him to do so. You want to be able to ask this person to do something for you and know for sure that he/she is going to just go ahead and do it.
3: Conflict-Resolution Abilities: Serving as this type of middle-man is also going to put the manager into the position of having to act as a liaison between people in the company. He/she will be the liaison between the lower-level and upper-level employees. He/she will also serve as the mediator for disputes between lower-level employees. In order to be able to do this position well, the manager that you hire is going to have to be capable of handling conflicts in the office place. He/she needs to be someone who can spot problems as they form and nip them in bud as well as someone who can deal with bigger conflicts when they do arise.
4: Integrity and Trustworthiness: You want to hire a manager who is going to be someone that you think that you can trust. Of course, it's hard to tell this off the bat at an interview but asking the right questions can give you a general sense of the individual's basic integrity. By hiring someone that you believe is trustworthy, you will reduce the stress of placing the growth of your business in the hands of someone else.
5: Great Customer Service Skills: No matter what type of business you are in, you can benefit from having a manager who is excellent in dealing with customers and clients. Ultimately this may not be a large percentage of the manager's job since the daily tasks of customer service will fall to other employees. However, when problems arise with customers, the manager is the one who has the potential to diffuse the situation or to exacerbate it. You want to hire a manager who is going to be capable of making even the most difficult customers happy so that you can retain customers and the business can grow.
6: Self-Motivation: The person that you hire for the job has to be capable of doing the job without needing you to look over her shoulder all of the time. This individual needs to be capable of understanding the basic goals of the business and developing his/her own strategies for achieving those goals. He/she needs to be committed to putting his/her all into the job every day without the close supervision of a boss.
7: Being a Team Player: The manager has to be someone who is committed to working with a team of people for the improvement of the whole business. This means that the manager isn't in the business solely for the selfish reasons of "getting ahead". Instead, he/she is interested in growing the business because it is going to be to his/her benefit as well as to the benefit of the other people working with him in the company. A manager is a middle-man who has to work with both the upper-level bosses and the lower-level employees so it's highly important that this person is really a team player.
8: Knowledge of the industry: The manager is going to have to be someone who is capable of answering the questions of customers, clients and staff members. This means that he/she better know what he/she is talking about. Although you can certainly provide training in the industry to a good manager, the ideal person for the job is going to be someone who already has advanced or specialized experience in this industry. A thirst for more knowledge about the business is a plus.
9: Ability to Remain Calm: The role of being a manager can be a tough position to be in. There is a lot of stress involved in the daily tasks of management. A number of problems will arise throughout the course of any given day and the manager is responsible for handling those things well. You want to hire a manager who is going to be able to remain calm more often than not. A calm manager will keep the entire office calm which will lead to increased productivity and a better workplace overall. This will ultimately grow your business.
10: Leadership Skills: Beyond all of the other things that you need to see in a manager, you need to immediately be able to see that he has strong leadership skills. He/she needs to be confident in his/her ability to lead a team. He/she needs to be a good public speaker, someone who can delegate tasks appropriately and a person that people will feel comfortable taking directions from. If you see these things in someone at an interview, it's a safe bet to guess that this person will probably make a good manager for your business.
Managers may direct workers directly or they may direct several supervisors who direct the workers. The manager must be familiar with the work of all the groups he/she supervises, but does not need to be the best in any or all of the areas. It is more important for the manager to know how to manage the workers than to know how to do their work well.